If a product or service offered on our site is not as described, your sole remedy is to return it in unused condition.
Once return is authorized, you will be asked to return the item within the time frame communicated while ensuring that:
- The item is returned in its original packaging intact
- The item is in the same condition it was in when delivered
- The invoice is included with the reason for return written on it
Once your return is received you will receive a confirmation, however if the item does not meet the criteria required for Return of Item, your return may be declined.
Cancellation of order
Solar Warehouse reserves the right to cancel any order without any explanation for doing so, under situation where Solar Warehouse is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Solar Warehouse policy or for any reason. However, Solar Warehouse will ensure that any communication of cancellation of an order is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.